Shipping policy

FanHard Shipping Policy

U.S. shipping
FanHard offers free standard shipping within the United States. Shipments include tracking, insurance, and signature confirmation at no additional charge. A signature will be required at delivery, so please provide an address where someone can receive the package.

Handling time
Orders are processed and handed to the carrier within two business days after payment is confirmed. Business days are Monday through Friday, excluding holidays. Handling time is separate from carrier transit time. If we cannot meet this handling period, we will contact you about an updated shipping date or cancellation and a refund, as applicable.

Delivery and tracking
We will provide tracking information once your order ships. Carrier delivery dates are estimates and are not guaranteed. Please monitor tracking and arrange to receive or collect a shipment requiring a signature.

Expedited and international requests
Expedited shipping is available only by prior arrangement. Contact contact@fanhard.com before ordering to confirm service availability, timing, and any additional cost. International shipping is not offered through standard checkout at this time.

Damaged, missing, or incorrect shipments
Contact contact@fanhard.com promptly with your order number if a package is damaged, appears lost, contains the wrong item, or the item is materially different from its description. For delivery damage, please retain the item and all packaging and provide clear photographs of the item, shipping label, packaging, and packing materials. Please report delivery issues preferably within three days of receipt; this request does not limit rights under applicable law. We will help review the issue and arrange an appropriate resolution under our Return and Refund Policy.

Address corrections
Check your shipping address carefully at checkout. Contact us promptly if a correction is needed; changes may not be possible after dispatch.

Questions: contact@fanhard.com